Privacy Policy

Information We Collect

We gather details that you share with us when registering an account, completing transactions, or communicating with our support team. This typically includes your full name, date of birth, residential address, email address, telephone number, and payment information.

In addition, we automatically collect technical information about your visits to our site. This may encompass your IP address, browser type, device identifiers, pages viewed, and the times and dates of your activity. Such data helps us understand how our platform is used and allows us to improve the overall experience.

How We Use Your Information

Your personal data enables us to deliver our services effectively. We use it to create and manage your account, process deposits and withdrawals, verify your identity, and ensure compliance with regulatory requirements. It also allows us to personalise your gaming experience, send important account notifications, and, where you have given consent, provide details of promotions that may interest you.

We may combine information from different sources to maintain accurate records and prevent fraudulent activity. All processing is carried out in accordance with applicable laws and only for the purposes outlined in this policy.

Sharing and Disclosure

We do not sell your personal information to third parties. However, we may share data with carefully selected partners who assist in operating our services. These include payment processors, identity verification agencies, customer support providers, and professional advisers who are bound by strict confidentiality obligations.

Disclosure may also occur where required by law, for example to regulatory authorities, law enforcement agencies, or licensing bodies when we are legally obliged to do so. In the event of a business transfer or merger, your information may be passed to the new operators under the same standards of protection set out here.

Cookies and Tracking Technologies

Our website employs cookies and similar tracking technologies to ensure proper functionality, remember your preferences, analyse traffic, and enhance security. Some cookies are essential for the site to operate, while others help us understand user behaviour and improve our offerings.

You can adjust your cookie preferences through your browser settings at any time. However, disabling certain cookies may affect the performance and features available to you on our platform.

Data Security

We take the protection of your information seriously and implement appropriate technical and organisational measures to prevent unauthorised access, accidental loss, or disclosure. These measures include encryption of sensitive data, secure servers, and regular security assessments.

While we strive to maintain the highest standards, no method of transmission over the internet or electronic storage can guarantee complete security. We encourage you to keep your login credentials confidential and to use strong, unique passwords.

Your Rights and Choices

You have several rights regarding your personal information. These include the ability to request access to the data we hold about you, to correct any inaccuracies, and to request deletion or restriction of processing in certain circumstances.

To exercise these rights or if you have any questions about how we handle your data, please contact our customer support team. We will respond to your request promptly and in line with legal requirements. You also have the right to lodge a complaint with the relevant data protection authority if you are not satisfied with our response.

Retention of Data

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, to comply with legal and regulatory obligations, and to resolve any disputes. Once retention is no longer required, we securely delete or anonymise the data.

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or applicable legislation. The revised version will be posted on this page with an updated effective date. We recommend that you review this policy periodically to stay informed about how we protect your information.

By continuing to use our services after any changes, you acknowledge and accept the updated terms.

Last updated: March 2025